You explicitly and implicitly agree to be bound by our Legal Terms each time you access our website or download and use our mobile app. If you do not wish to be so bound, please do not use or access our website or remove and cease to use our mobile app.
2. Content Disclaimer
a. We are providers of a SaaS service to which our clients may subscribe and use. We are not responsible for the accuracy of the information input in the system by our clients and users.
b. Our Website may contain links to websites owned or operated by parties other than the Outpatient Platform and MedicBank. Such links are provided for your reference only. MedicBank does not monitor or control outside websites and is not responsible for their content. MedicBank’s inclusion of links to an outside website does not imply any endorsement of the material on our website or, unless expressly disclosed otherwise, any sponsorship, affiliation or association with its owner, operator or sponsor, nor does MedicBank’s inclusion of the links imply that MedicBank is authorized to use any trade name, trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the linked website.
c. You understand that we offer a means to come in contact with medical doctors and specialists, as registered and/or available on our service platform. You acknowledge that we are not doctors or specialists nor do we offer medical advice. You acknowledge that we do not endorse any specific doctor or medical specialists or any medical advice as being better than another. We do not otherwise guarantee the medical accuracy or applicability of any advice for your medical needs.
3. Intellectual property rights provision
a. Unless otherwise noted, all materials including without limitation, logos, brand names, images, designs, photographs, video clips and written and other materials that appear as part of our Website are copyrights, trademarks, service marks, trade dress and/or other intellectual property whether registered or unregistered (“Intellectual Property”) owned, controlled or licensed by MB.
b. Our Website as a whole is protected by copyright and trade dress. Nothing on our Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Intellectual Property displayed or used on our Website, without the prior written permission of the Intellectual Property owner.
c. MedicBank enforces its intellectual property rights to the fullest extent of the law. The names and logos of MedicBank, may not be used in any way, without prior, written permission from MedicBank. MedicBank prohibits use of any logo of MedicBank or any of its affiliates as part of a link to or from any website unless MedicBank approves such link in advance and in writing. Fair use of MedicBank’s Intellectual Property requires proper acknowledgment. Other product and company names mentioned in our website may be the Intellectual Property of their respective owners.
4. Charges, Fees, Billing, Renewal and Cancelation
a. The app user (Patient) shall pay all fees or charges to their account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. The amount payable will be equal to the setup and service required and requested by the Patient.
b. You understand that payment is done for a service, specifically the medical doctor’s or medical specialist’s time who is attending to your case.
c. Payment will be done in advance of the interaction with the medical doctor or medical specialist and rates will be based on the doctor of choice who accepts your case.
d. MedicBank is unable to process any refunds for services paid where a doctor has invested time and effort into giving assistance. Should a patient not be satisfied with the medical advice they are entitled to report the medical doctor or medical specialist to the regulatory agency.
e. Unless MedicBank in its discretion determines otherwise: Clients will be billed in Pounds Sterling and governed by the prevailing exchange rate on the date of payment due date”).
f. Payment shall be processed by MedicBank who will in turn post deduction of interest will compensate the medical doctors and medical specialists for their time and services
g. The Use of our web or phone app is free and all costs arising from the use shall be in relation to the services required and requested from the medical Doctors or specialists registered on our app.
5. Prohibited Uses, you agree not to use our web and phone Apps in any way that:
a. is unlawful, illegal or unauthorised;
b. is defamatory of any other person;
c. is obscene or offensive;
d. promotes discrimination based on any protected characteristic such as but not limited to race, sex, religion, nationality, disability, sexual orientation, age;
e. infringes any copyright, database right or trade mark of any other person;
f. is likely to harass, upset, embarrass, alarm or annoy any other person;
g. is likely to disrupt our service in any way; or
h. advocates, promotes or assists any unlawful act such as (by way of example only) copyright infringement or computer misuse.
6. We reserve our right to terminate and block your access to our service if:
a. In accordance to clause 4 of these terms and conditions you fail to pay the invoiced amounts.
b. In accordance to clause 5 of these terms and conditions you use our web and phone app in any way which is prohibited.
7. MedicBank reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service at any time, effective upon posting of an updated version of this Agreement on the Service. You are responsible for regularly reviewing this Agreement. Continued use of the Service after any such changes shall constitute your consent to such changes.